5 Sterne

Bio Hotel Raphaël

Positiv

Staff was super lovely

Negativ

I liked everything

Un posto meraviglioso con il personale sempre molto attento in un contesto estremamente raffinato, ristorante di altissimo livello . Complimenti

I love this hotel. I've stayed here 3 or 4 times before but not since Feb 2007, until this month. The Raphael was spotlessly clean, comfortable, and quiet, and is in an excellent location just steps from the Piazza Navona. The staff was intensely professional, friendly and helpful. I had breakfast there one morning and it was a very good buffet, plus whatever kind of eggs you like made fresh. I was happy to be back, and look forward to staying here again the next time I'm in Rome.

Positiv

The location was excellent as were the staff, but I'm not sure it's worthy of the Relais & Chateaux mark when compared with others I've stayed at. The breakfast was good but we didn't try the vegan restaurant.

Negativ

If a hotel has individual control units for a/c I expect to be able to use them. When I wanted to turn down the temperature for sleeping I was told that it was a centrally set system and I couldn't. The room was far to hot for sleeping and if you opened the balcony door or window you were woken up by noise in the alleyway outside. They were doing a lot of building work in other rooms and outside and the constant smoking by workmen was unacceptable as it wafted into our room, especially early in the morning. The rooftop bar would be fine in the summer months but it's useless in the cold weather. There was a ghastly hungry seagull grabbing customers snacks too. They need to police bird life! An enclosed bar area would be a bonus, perhaps on the ground floor? At £400+ per night I think the above should be addressed.

Excellent location. Best veggie restaurant in town.

Positiv

Chegamos no hotel e disseram que tínhamos reservado dois quartos, sendo um pelo Booking.com e outro pelo expedia. Tivemos que mostrar que só reservamos pelo Booking.com

Negativ

Pedimos estender a reserva do último dia antecipadamente, não fizeram quando do checkin, depois de insistirmos deram ok, porém quiseram nos mudar para um quarto inferior ao que pagamos. Na checkout cobraram duas vezes a diária extra, não aceitamos. Na reserva informaram que tinha funcionária que falava português, não existia e não falam Espanhol

Localização, equipe e ambiente.

Equipe e ambiente

Top hotel I have ever stayed in! Highly recommend, and make sure to eat at the rooftop bar. We stayed in the Junior Suite, for our honeymoon, and were impressed with the amenities of the room. Adjustable beds (per side), TV that retracts from wall, Dyson hair accessory for easy hair care, elegant bathroom, and so much more. Thank you for making our honeymoon memorable, and look forward to our next stay, in the future!

Positiv

Magic hotel in the heart of Rome. So beautiful, many art pieces inside. Lovely terrace (but you have to book). Very nice staff.

Negativ

No swimming pool (we knew that before, but on the summer in Rome it would be nice…)

Nos hemos alojado cuatro noches y es un Hotel con una ubicación inmejorable, acogedor. Viendo la fachada ya te entran ganas de alojarte en el. Para destacar el trato de todo el personal, desde que entras ya los conserjes te reciben con una sonrisa, en la recepción todo es amabilidad y el servicio de habitaciones siempre están atentas a lo que les solicitas. SERVICIO EXCELENTE DE 10 Cuando llegamos como era pronto nos invitaron a un coctel y dos tapitas que estaban riquísimas. Nos acompañaron a nuestra habitación era grande (muy silenciosa) y nos explicaron todo, con cama abatible, TV Bang & Olufsen. teníamos un pastel de bienvenida y una botella de vino de Montepulciano. El minibar es gratuito la primera vez. Y todos los días te ponen una botella de agua grande gratuita. El cuarto de baño con ducha y bañera grande, artículos de tocador Bulgari, secador de pelo y plancha Dyson. Lo único que se debería mejorar es el wifi que es un poco justo. Si vuelvo a Roma no dudaré en repetir, hemos ido bastantes veces y cuando pasábamos por allí siempre decíamos para el próximo viaje y al final se ha cumplido nuestro sueño y no nos han fallado en nuestras expectativas pero como he dicho al principio el personal de 10. Recomiendo este hotel.

Nos hemos alojado cuatro noches y es un Hotel con una ubicación inmejorable, acogedor. Viendo la fachada ya te entran ganas de estar. Para destacar el trato de todo el personal, desde que entras ya los conserjes te reciben con una sonrisa, en la recepción todo es amabilidad y el servicio de habitaciones siempre atentas a lo que les solicitas. SERVICIO EXCELENTE DE 10 Cuando llegamos como era pronto nos invitaron a un coctel y dos tapitas que estaban riquísimas. Nos acompañaron a nuestra habitación era grande (muy sillenciosa) y nos explicaron todo, con cama abatible, TV Bang & Olufsen. teníamos un pastel de bienvenida y una botella de vino de Montepulciano. El minibar es gratuito la primera vez. Y todos los días te ponen una botella de agua grande gratuita. El cuarto de baño con ducha y bañera grande, artículos de tocador Bulgari, secador de pelo y plancha Dyson. Lo único que se debería mejorar es el wifi que es un poco justo. Si vuelvo a Roma no dudaré en repetir, hemos ido bastantes veces y cuando pasábamos por allí siempre decíamos para el próximo viaje y al final se ha cumplido nuestro sueño y no nos han fallado en nuestras expectativas pero como he dicho al principio el personal de 10. Recomiendo este hotel.

Amazing hotel with great atmosphere, location and rooftop

Splendido ..una volta gli ambienti erano gradevolmente profumati Il ristorante è piuttosto caro e deludente..

Beautifully designed property with a modern aesthetic. Perfect location near Piazza Navona. Nice roof garden. Staff was especially helpful with parking options and dinner reservations. A true gem!

Positiv

Top Lage. Schöne Zimmer.

Negativ

Absolut vegetarische Verpflegung. Das Essen war perfekt Dass beim Frühstücken kein Schinken verfügbar war hat mir gefehlt